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Vision & Mission

Vision: Ensuring safe products and services for all consumers through conserving consumer rights.

Mission: Since Bangladesh is going to become a middle-income country soon, due to the wonderful economic progress, there will be a growing consumer category of different types of consumer products, depending on the purchase capacity. To protect consumer rights in the interest of all consumers and to prevent the activities of anti-consumer rights act as per the law and perform the duties and responsibilities conferred under the directions of the Directorate. To ensure consumer rights through creating consumer awareness through the Consumer Rights Protection Act, 2009 Assessment, participation of various government and non-government organizations and promotional activities.